ONLINE STORE E-COMMERCE RETURNS AND DELIVERY POLICY
1. INTRODUCTION
- This website www.185solutions.com is provided and operated by185 Solutions a Division of H&C SA Proprietary Limited, a company duly incorporated and registered in accordance with theCompany laws of the Republic of South Africa with registration number: 1997/001767/07 and registered business address 22 Tottum Road Cornubia Industrial Business Estate, Ottawa South, Durban, KwaZulu – Natal, Republic of South Africa, 4339
- Website & Contact Details: https://www.hirtandcarter.co.za/contact-us/
- This Policy forms part of the 185 Solutions Terms and Conditions and so words defined in the Terms and Conditions have the same meaning in this Policy, unless the context indicates otherwise. Nothing in this Policy is intended to limit your statutory rights in any way.
- Under the conditions outlined below, you can return the goods to us if you're not entirely pleased, and we'll either repair/replace it or credit your account. Products purchased from the 185 Solutions online store are covered by this policy.
2. DELIVERY, PRODUCTS, PRICES, BILLING & ACCOUNT INFORMATION
- Once completed final payment has been received, items will be sent out and delivered promptly and within 30 (Thirty) days from final order acceptance.
- We shall notify you should there be delay in the anticipated delivery turn-around time.
- Upon delivery risk passes to you or your authorised agent.
- Delivery fees, asapplicable for all transactions, are computed when you finalise your order and will be shown in your basket before you complete your purchase. There is a minimum order value of R500 (five hundred Rand)
- Certain items come in specific weights/masses. The weight/mass of the product is indicated on the Online Shopping Site as a guide to the cost, the actual product delivered to you may weigh slightly more or less than the weight/mass indicated and will be classified as a special delivery as quoted, which may attract an additional delivery costs.
- Delivery is contingent upon the customer address being located in RSA.
- It is your responsibility to maintain accurate and up to date details on your user profile, including the delivery address. We cannot be held responsible for inaccurate address details provided by you and redelivery charges may apply.
- The delivery service provider will be given your mobile number, and you will be notified before delivery.
- Tracking of your order may be queried by sending us an email.
3. CONTACT INFORMATION
- For further information, questions or assistance please contact as per our contact details on our website: 185solutions.com